What's Included

Intake Infrastructure, End to End

Every new matter deserves a clean, consistent entry point. CounselWorks intake services ensure that every potential client is captured, documented, and routed correctly — with full reporting for attorney review.

Our intake process is designed to slot into your existing workflow with minimal disruption. We configure templates, reporting cadences, and communication flows to match your firm's standards.

All intake work is conducted under a signed NDA before any matter information is shared. Attorney retains full control of engagement decisions.

Service Deliverables

  • New matter intake processing and documentation
  • Conflict-check organization and reporting
  • Client communication templates (customized)
  • Intake tracking dashboard configuration
  • Weekly intake summary reports
  • Intake status log with attorney-review flags
  • Standardized intake questionnaire management
  • Referral source tracking and reporting
  • Follow-up scheduling and documentation
  • Integration support with your case management system
Service Level

Intake SLA Targets

24hr
Initial Intake Response
48hr
Conflict Report Delivery
Weekly
Summary Reports
100%
Auditable Intake Log
Who This Is For

Best-Fit Firms

📈

Growth-Stage Firms

Firms adding volume faster than internal staff can handle. Intake outsourcing absorbs the surge without a permanent hire.

⚖️

Solo & Small Practices

Attorneys who are handling intake themselves and losing billable time. Outsourcing intake reclaims 5–10 hours per week.

🏢

Mid-Size Litigation Firms

Firms with inconsistent intake protocols across teams. We bring standardization and reporting across practice groups.

Intake Services

Start with a Clean Intake System

From $1,990/month. Schedule a call and we'll walk through your current intake workflow in 30 minutes.

Schedule a Discovery Call View Pricing